Support

Calorie tracking app by Lowkey AI Labs.

Email support@lowkeyailabs.com. We aim to reply within 2 business days. Please include the email you use in the app, but never your password.

Common questions

Why is my estimate a range?

Photos cannot show everything, such as hidden oil or the exact portion. The range shows how sure the estimate is, and the best guess is the most likely value.

How do I fix an estimate?

Tap the meal. You can change the portion, the added oil or butter, the grams of any food, or remove a food. Changes save straight away.

A photo said "No food found"

Make sure the whole plate is in the frame and well lit, then take a new photo.

How do I cancel my subscription?

iPhone: Settings, your name, Subscriptions. Android: Google Play, Profile, Payments and subscriptions, Subscriptions. Deleting the app does not cancel a subscription.

How do I delete my account?

See Delete your account.